Terms of use

Who we are

What’s On by FreeGuides (explore.freeguides.com) is run by FreeGuides Pty Ltd, Level 5/24 Campbell St, Haymarket NSW 2000, Australia (“we”, “us”). By using What’s On, on this site or through an AI assistant connected to it, you agree to these terms. Our Privacy Notice explains what we collect and why, including what an assistant sends us.

What What’s On is

A free guide to what’s on and things to do in the cities where hotels and hostels use FreeGuides: events, hotels’ weekly nights, walking tours, tours to book, places to eat, drink and see, and walks, from those hotels, our booking partners, public event listings and OpenStreetMap. You can also use it inside AI assistants such as Claude, ChatGPT, Gemini and Grok, which connect to it at explore.freeguides.com/mcp (how to add it). You don’t need an account.

Signing in is optional

If you sign in (with Google or a link by email), we keep your name and email address, and My trips: the trips, bookings, companies, references and amounts you record, so you can see them on any device. Only you can see them. We don’t sell them or use them to advertise to you. Without signing in, they stay in your browser. You can delete your account and everything in it at any time from Me.

Listings can change

Events, times, prices, opening hours, space on tours and forecasts come from the organisers, our partners and public sources, and they change. We show them as we have them, in the city’s local time, and we can’t promise they’re complete or current. The organiser’s or partner’s own page is the final word: check it before you go or pay.

In an AI assistant, the assistant writes the answer from what What’s On sends it. Assistants can leave things out or get them wrong, so follow the link for each listing before relying on it. Your conversation with the assistant is covered by its own terms.

Bookings are with the organiser or partner

Most listings link to the organiser or a booking partner (such as Viator, GuruWalk, OpenTable, Booking.com or Ticketmaster), and you book and pay on their site, under their terms and privacy notice. Through an AI assistant, nothing is booked or paid: it gives you the links, and a plan link that opens your plan here. We aren’t responsible for a partner’s service, prices, availability or refunds.

Partner links

Some links are partner (affiliate) links: when you book through one, FreeGuides may earn a commission, at no extra cost to you. It doesn’t change what we list or the price you pay. In an AI assistant, each such link is marked as a partner link.

Using it fairly

What’s On is for planning your own outings and trips. Please don’t use it to break the law, to copy its listings in bulk, or to send it so many requests that it slows down for others. We may limit how often anyone can ask, and we may change, pause or stop the site or the assistant connector at any time.

Our content

What’s On’s pages and how its listings are chosen and put together are ours or our sources’. Photos, ratings and reviews belong to whoever published them. Maps data is © OpenStreetMap contributors.

Our responsibility

What’s On is free and provided as it is. To the extent the law allows, we aren’t liable for loss that comes from relying on a listing, a forecast or a partner’s service. Nothing in these terms limits rights you have under the Australian Consumer Law or other laws that can’t be excluded.

Changes and contact

We may update these terms; the date at the top says when they last changed. The laws of New South Wales, Australia, apply. Questions, or something wrong in a listing? Email hello@freeguides.com.